Nibble Support
Questions, billing help, feedback, or something not working? Email us at hello@tinyanvilstudios.com — a real person reads every message.
Common questions
How do I manage or cancel my subscription?
Subscriptions are billed by Apple and managed in your device settings: Settings → your name → Subscriptions → Nibble. You can cancel anytime there; your plan stays active until the end of the paid period. Deleting the app does not cancel a subscription.
I reinstalled or got a new phone — where's my subscription?
Tap Restore purchases (on the plan screen, or in Settings inside the app) while signed in to the same Apple ID you purchased with.
How do caregivers share one plan?
An account is optional and free with your subscription: in the app, go to Settings → Back up & sync across devices, then Invite a caregiver. Everyone sees the same plan and log.
How do I delete my account and data?
In the app: Settings → Account → Delete account. This permanently erases your account and your data. You can also email us and we'll do it for you. Details on what we store are in the Privacy Policy and the Consumer Health Data Privacy Policy.
A note on medical questions
Nibble provides general educational information — it isn't medical advice, and we can't answer questions about your baby's health by email. For anything about your child's health, feeding, or a possible reaction, contact your pediatrician. If you think your baby is having a severe reaction, call 911 or your local emergency number right away.